How We Do It

An MSP is an IT Company for companies that are too small to have their own dedicated IT department. While your average mom and pop shop can't justify a full time IT person, it's undeniable that most businesses these days have IT needs. Outsourcing it to an MSP allows for a greater breadth of technical knowledge than a single person and allows for them to call upon a wider pool of manpower for those days when everything is going wrong. One person only has so much time, but an MSP's team can have multiple people help when needed.

MSP's function on a contract model, . We don't only fix things when they break, but also work to proactively handle problems before they happen. We provide maintenance, security, and help to plan future upgrades so that our clients are as prepared as they can be for the ever evolving world of technology.

One of the primary concerns for MSP's is the privacy of their users. We know that we're asking for a lot of trust to give us access to your computer systems. Many content creators are careful with their legal identity, and we value that highly.

RMM Tools are the backbone of modern IT departments. They allowing for us to handle hundreds or thousands of computers remotely. Management lets us provide remote support, deploy updates, and perform automatic remediations to many common IT issues. Monitoring keeps us appraised of the health of your device, helping you to be aware of hardware failures before they happen. 

NGAV differs from traditional Antivirus by monitoring for more than known malicious software. It goes a step further and monitors system activity for malicious behaviors. This real-time monitoring allows it to block emergent threats, rather than being limited to reacting after the fact. More than that, NGAV can be connected into a more powerful business tenant to include the monitoring from other computers and networking equipment to get a more wholistic view of the environment. This helps to find threats that are attempting to spread through the network and isolate them.

For security purposes, we do not publicly disclose the specific NGAV product(s) we utilize, but we're happy to discuss that with you in an introductory meeting.

Email filtering services use advanced analysis, combined with extensive databases of known behaviors, to filter spam and actively filter malicious emails before they ever hit your inbox. This gives you a higher level of confidence when opening emails related to sponsorships and other opportunities or when responding to fan mail. They also allow for greater control over SPF, DKIM, and DMARC; a series of three policies that authenticate and verify the sender of an email to prevent impersonation.